FAQ

Is secure to buy on Metal Gods?

Metal Gods Clothing Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers' windows during SSL transactions that involve credit cards and other forms of payment. Any time we ask for a credit card number during checkout for payment, it will be SSL encrypted.

 

When will I receive my order?

Most orders are handled and shipped within 1-5 business days. Orders that ship from USA takes 4-7 days. Order that ship from other countries take 2-3 weeks to be delivered.

 

Where I can track my order?

After the order is shipped you will receive an email with the tracking number. You may track the parcel by this link: www.17track.net/en/

 

Why my tracking code has no information on the tracking website?

Because takes 5-10 days to the info update in the tracking system. check again in a few days.

 

Can I cancel my order and get a refund?

If the order hasn´t been shipped yet we can cancel your order and refund you, but if it´s already in transit, the order can´t be canceled.

 

T-Shirts are American or Asian size?

All officilally licensed t-shirts are US size and made in USA.

Some of the bands t-shirts are Asian Size, that is smaller than US/Europe size.

For make sure you order the right size, we will always provide this information on the product description or provide in the pictures a sizing guide from the supplier. 

If you have any doubt about which size is right for you just ask us and we will be happy to help.